SAP Knowledge Base Article - Public

3420307 - Callback error happens when login SAP Analytics Cloud (SAC) from mobile application

Symptom

  • Fail to login SAP Analytics Cloud (SAC) from mobile application, with a page of error 'Callback'.

Environment

SAP Analytics Cloud (SAC) 2023.21.13

Reproducing the Issue

  1. Open mobile application and input the url.
  2. Input user name and password to login.
  3. Navigate to a page and  see the error: callback.

 

Cause

The issue is due to difference between authorization URL and call back URL after the oAuth login is success.

Resolution

This issue has been fixed by backend team.

See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, mobile, login, authentication , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud all versions