3420355 - Change default reversal/rejection reason while posting payment rejection file

There is a business requirement to use custom reversal reason for payment rejection.

SAP S/4HANA Cloud Public Edition

1. Open the Manage Incoming Payment Files app.
2. Choose Import.
3. In the File Type field, choose Payment Rejection, and in the Format field, select the electronic payment file you want to use.
4. Choose the plus sign to upload the rejection file you received from the bank.
5. After you have selected the file, choose Process.

The reversal reason for payment rejection is considered from the posting rule REJ9. The posting rule REJ9 is configured as below:

Posting Rule	REJ9
Posting Area	2
Document Type	ZP
Posting Type	9
Reversal Reason	01

 

As posting rules is a pre-delivered configuration from SAP, it is not possible to make any changes to the posting rule. A WCR request to create a new posting rule with a custom reversal reason has to be raised after consulting with the Customer Sucess Partner; however, the creation of a new posting rule is considered to be a non-standard expert configuration. This is a customer-specific request, so it needs to be followed by the review process for non-standard configuration request. 

Reversal, payment file, PAIN.002, payment order, Manage Incoming Payment Files, Monitor Payments, 101039, RJCT, payment rejection file

KBA , FI-AP-AP-B1 , Payment transfer (w/o DE, US) , FI-BL-PT-BA-2CL , bank statement (Public Cloud) , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions