Symptom
API calls made to recruiting entities are failing with the error reason: connect ETIMEDOUT
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create an API to update a recruiting entity (e.g. CandidateLight, JobApplication, etc.)
- When Posting the API call the response received contains the following:
https://api012.successfactors.eu/odata/v2/CandidateLight?$format=json failed, reason: connect ETIMEDOUT
Cause
Issue is under investigation by Operations team.
Resolution
Issue is under investigation, to stay updated with this issue and progression please follow this KBA for updates.
Once fix is confirmed as patch or delivered into the backend the KBA will be updated here.
2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP for Me
See Also
2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP for Me
Keywords
API, CandidateLight, JobApplication, Candidate, POST, 130.214.228.245:443, timeout, time, out, port, gateway, DC12 , KBA , LOD-SF-RCM-API , Webservices & APIs , How To