Symptom
When trying add new employee is system throwing an application error.
Environment
SAP SuccessFactors Employee Central
Cause
There is multiple emergency contacts with same relationship type.
Resolution
Please remove duplicated emergency contacts from the hire screens and you should be able to process the hire.
Kindly note that engineering team is working to enhance the message handling of this error on Hire screen, please track with your CSP or CEE the enhancement number: ECT-231671
Keywords
More than one record with same business key, error, emergency, contact, relationships, error, application error, hire, rehire, requiredFields=[phone, name, primary_flag, relationship, ECT-231671 , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Product Enhancement