SAP Knowledge Base Article - Public

3420613 - Unable to extract data in Signavio Process Intelligence Product

Symptom

We're trying to extract data into process intelligence with the following configuration: SAP ECC Version: EHP7 FOR SAP ERP 6.0 (SPS 25) & DB Version : Oracle 19 (19.17.0.0.0). Extraction for few tables are taking too longer (1+ hour) and then it fails.  

Reproducing the Issue

extraction, table, error, execution ID, process intelligence

Resolution

For issues related to the Oracle database, please create a support case with the component: BC-DB-ORA to contact SAP's Oracle DB team. 

Keywords

database, oracle, extraction , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , BC-DB-ORA , Oracle , Problem

Product

SAP Signavio Process Manager all versions