SAP Knowledge Base Article - Preview

3420778 - Empty Line When Using E-mail Template in Ticket Interactions

Symptom

When you use an E-Mail template in the ticket Interactions facet, you see an empty line is inserted at the beginning of texts.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2311

Keywords

empty, line, space, template, e-mail, email, Text-Based, Document-Based , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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