SAP Knowledge Base Article - Public

3420959 - When trying to "insert new record" in a Custom portlet in employee profile the page keep loading

Symptom

Users are unable to insert a new record record in a Custom Portlet in Employee Profile

Environment

SAP SuccessFactors HXM Suite
Metadata framework (MDF)

Reproducing the Issue

  1. Go to Employee Profile.
  2. Try clicking on the "Pencil Icon" or "Clock Icon" > Insert New Record > Add on a custom MDF portlet.

Cause

  • There is a onChange rule that is setting the start date to null.
  • PP3 Ui does not support onChange rule on fields like effective start date. So it is not allowed to set the start date as null.

Resolution

  • Either remove the rule or set to some value.
  • From MDF side we suggest not to change this field via rule but rather ask the end user to select specific value needed.

See Also

2540872 - [Custom MDF] How to set the field values to Null by default in custom MDF portlets during Upon selecting 'Insert New Record' operation

3202427 - Changing the value of effectiveStartDate field in an MDF object using Save rule. - SAP for Me

2646360 - [MDF] The behavior of effectiveStartDate field in custom MDF objects. - SAP for Me

Keywords

MDF, MDF object, Custom Portlet, Record, start date , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Problem

Product

SAP SuccessFactors HXM Core all versions