SAP Knowledge Base Article - Public

3420984 - Licenses has been reduced in SAP Analytics Cloud

Symptom

Planning Professional License has been dropped from 115 to 60 for the tenant.

Environment

SAP Analytics Cloud Version: 2023.21.13

Reproducing the Issue

  1. Go into SAC > System > Overview
  2. Note that the planning professional licenses has been reduced.

Resolution

  • Check with your Account Owner if there had been any contract changes made for the tenant or not.
  • If there has been no such contract changes made, then create a ticket to product support under LOD-ANA-LS component.

See Also

Keywords

license reduced, planning professional, BI, Planning standard, sac , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0