3421016 - Pay Manually By Button Is Disabled For Supplier Invoice ABC

When you navigate through Supplier Account DEF, Pay Manually By button is disabled for Supplier Invoice ABC. (ABC and DEF stands for Supplier Invoice and Supplier Account IDs)

SAP Business ByDesign

1. Go to Payables Work Center.
2. Open Supplier Accounts view.
3. Search for Supplier Account DEF and open it.
4. Go to Trade Payables tab, Invoices / Payments subtab.
5. Select Invoice ABC.
   You notice that button Pay Manually By is greyed out.

The button is greyed out because Invoice ABC already have a Payment created. You can check this through the following steps:

1. In the Supplier Account DEF, Invoices / Payments subtab, select the line for Invoice ABC.
2. In Clearing ID column, click on Clearing GHI. (GHI stands for the Clearing ID).
3. Click on View All.
4. Go to Document Flow.
5. You will notice that there is already a Payment created.

The system does not allow two Payments to exist for the same Item.

This is expected system behavior.

Pay Manually By, Supplier Account, Greyed , KBA , SRD-FIN-ACP , Payables , How To