SAP Knowledge Base Article - Public

3421072 - Error while cancelling candidate process - Onboarding

Symptom

When some users tries to cancel the candidate process, an error is being raised:

 "[COE0020] Doesn't have the employee Central Foundation API" access permission for FOEventReason"

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard 
  2. Search for the candidate
  3. Actions > Cancel Onboarding
  4. The error message is raised 

Cause

The user performing the cancellation must have access to FO Event Reason

Resolution

You need to grant the permission for Event Reason under Manage Foundation Objects Types

See Also

Canceling an Onboarding Process

Keywords

Onboarding, obx, cancel, permission, error, message, user, candidate, process, Dashboard , KBA , LOD-SF-OBX-CAN , Cancel Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions