SAP Knowledge Base Article - Preview

3421336 - PSD file conversion fails

Symptom

Conversion of PSD files does not convert media to media format with mime type other then PSD

The following exception can be found in the image processing logs:

An unexpected problem occurred during conversion of commands <command> with error /tmp/<file name> (No such file or directory)


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Product

SAP Commerce Cloud all versions

Keywords

imagemagick, psd, layer, conversion , KBA , CEC-SCC-PLA-PL , Platform , Problem

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