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SAP Knowledge Base Article - PublicSymptom
You are trying to install the client-side Outlook add-in in the "New Outlook" version but cannot do so.
Environment
SAP Cloud for Customer
Cause
The client-side outlook add-in is currently not supported in the "New Outlook" version
Resolution
This is currently not supported; a request should be made in the influence portal for this enhancement: Influence Site
Keywords
Client Side, add-in, Outlook, New Outlook, install , KBA , LOD-CRM-GW-OUT , Outlook , Problem
Product
SAP Cloud for Customer core applications all versions
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