SAP Knowledge Base Article - Preview

3421680 - 'User Creation Time' equals to NULL in Activity in SAP Analytics Cloud

Symptom

  • Users are created with "User Creation Time = Null" even though user is active and consuming license in SAC.
  • Due to this, license consumption is showing incorrectly and unable to add extra users or reassign existing ones due to the maximum limit of licenses consumed.


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Environment

SAP ANALYTICS CLOUD 2023.21.8 

Product

SAP Analytics Cloud 1.0

Keywords

Users, license, SAC, SAP Analytics Cloud, Activity logs , KBA , LOD-ANA-ADM , SAC Administration , Problem

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