Symptom
When attempting to view the Cancelation Policy of a class it fails to load. A warning "Cancellation policy not available in your locale" is displayed.
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Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Within the class, select the View Cancellation Policy icon
- Error is displayed
Cause
The text used to populate the cancelation description for one or more locales contains either a rogue or invisible character in the text.
Resolution
Copy the description out to a text editor and you will see the issue with the rogue or invisible character in the text.
Make the necessary adjustments to the text to remove the source of the problem.
Import the updated text back in the locale which is generating the error. The text will have to be updated for all locales which are generating the error.
See Also
Keywords
Cancellation policy not available in your locale, Cancellation Policies, cancellation, policies, 2333297 , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To
Product
Attachments
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