3421839 - "Logo image. Home Page Link." Message being Displayed instead of Company Logo

• Logo is not being displayed on a specific browser but works fine on another. Example, it is not loading on Microsoft Edge but shows correctly on Google Chrome.
• Instead of the company logo, the alternative text: "Logo Image. Home Page Link" is being displayed instead.

SAP SuccessFactors HCM Suite

1. Login to instance via Google Chrome. 
2. Logo on header loads fine. 
3. Login to instance via Microsoft Edge or another browser. 
4. "Logo image. Home page link" shows instead.

Depending on where you uploaded your logo, re-uploading it should help resolve the issue. The following tools might be used to re-upload it:

• Upload Company Logo
• Company System and Logo Settings -> URL of the Company Logo 

Please check KBA 2089436 - How to Upload and Display Your Company Logo in the SuccessFactors for more information on how to re-upload your company logo. If the issue persists, please contact Product Support for assistance.

• KBA 2089436 - How to Upload and Display Your Company Logo in the SuccessFactors
• KBA 2157471 - Hosting Files on a SuccessFactors Server

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