SAP Knowledge Base Article - Public

3421878 - Export List is not automatically added to Attachments tab of Sales Campaign

Symptom

You have created an Export List under the Build tab of a Sales Campaign, but upon saving it was not added to the Attachments tab as you expected.

Environment

SAP Cloud for Customer

Cause

By default, the export list is not automatically added to the attachments tab of the campaign. The attachments tab is typically used for adding files, documents, or additional information related to the campaign.

 

Resolution

If you want to add the Export List to the attachments tab, you can manually upload the exported file or report to the Campaign. This can be done by selecting the Campaign, navigating to the attachments tab, and using the "Add" or "Upload" option to include the Export List file.

Please note that once the status of the campaign is Active, you cannot add an attachment. 

Keywords

sales campaign, campaign attachments, export list , KBA , LOD-CRM-MKT-CAM , Campaigns , Problem

Product

SAP Cloud for Customer core applications 2311