3421911 - Talent Intelligence Hub Migration Status Shows 'Upgrade Now - In Progress'

After initiating the Talent Intelligence Hub migration, the migration status shows Upgrade Now - In Progress.

SAP SuccessFactors Talent Intelligence Hub

1. Log in to system
2. Navigate to Admin Center > Upgrade Center
3. Select View recently completed upgrades
4. Locate Talent Intelligence Hub and see Upgrade Now - In Progress

• Migration has not completed due to unresolved Check Tool errors
• Migration completed but status is incorrect

To determine which resolution path to take, confirm if Growth Portfolio permissions are available:

1. Log in to system
2. Navigate to Admin Center > Manage Permission Roles
3. Select a permission role
4. Select Permission...
5. Under the User Permissions section, look for Growth Portfolio
• If Growth Portfolio is not visible, the migration has not completed. Please review 3319564 - SAP SuccessFactors Talent Intelligence Hub (TIH) Customer Checklist - 1H 2023 to review the System Readiness Checklist and ensure all Check Tool errors are resolved before attempting the migration.
• If Growth Portfolio is visible, the upgrade status needs to be corrected via script from engineering. Please create a case with Product Support under component LOD-SF-TIH-MIG with the following required details to process the script:
• Pictures showing all JDM and JPB check tool errors have been resolved
• Picture of the permissions visible related to TIH in manage permission role
• Picture of failed job "Job for TIH migration" from provisioning
• Export of JDM mapping entity and WSM migration files
• Data Center (URL of your login screen):
• Company Instance ID (where to apply changes):
• Approval from customer

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