3421970 - User cannot see "StarT Button" in Provide Personal Details - Onboarding

Candidate is not able to see the start button to start the personal data collection step.

SAP SuccessFactors Onboarding

There is a key 'TodoAdminConfig_key' in 'SYS_CONFIG' table which has values like below:

<startDateRangeVal>60</startDateRangeVal>\n  <endDateRangeVal>60</endDateRangeVal> 

This was configured with old homepage. Is necessary to delete this value. 

This will default to having the end date range to 365 days thus showing up the todo tasks instead of the currently defined 60 days.

A script is required. Please raise a ticket to support.

Support Engineer: See the internal notes for reference.

Onboarding, obx, start, button, personal, data, collection, candidate, blocked, appear, available, task, date , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem