SAP Knowledge Base Article - Public

3421996 - Talent Intelligence Hub Import or 'Manage Data' Error: Talent Intelligence Hub ID is null, so the user is not allowed to add any mapping

Symptom

When trying to import mappings or add mappings via Manage Data, receive an error:

Talent Intelligence Hub ID is null, so the user is not allowed to add any mapping

Environment

  • SAP SuccessFactors Talent Intelligence Hub
  • SAP SuccessFactors Job Profile Builder
  • SAP SuccessFactors Job Description Manager

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Manage Data
  3. In the first Search, select Role
  4. In the second Search, select a role
  5. Select Take Action > Make Correction
  6. In the Mapped Competencies section, add a competency > Save
  7. Receive error

OR

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Import and Export Data
  3. For Select the action to perform, select Import Data
  4. Select any JDM or JPB mapping entity
  5. Select a file to import > Import
  6. Receive error

Cause

The wsmID field is not filled in.

Resolution

Go to "manage talent intelligence hub" and get the wsm id of the attributes. Fill the wsm id when mapping attributes.

Keywords

success factors, tih, imports, importing, cannot map, can not, entities, mapped, map, mapping, attributes, competencies, roles, behaviors, WSM-24659 , KBA , LOD-SF-TIH-LIB , Attribute Library , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-MDF-IMP , Import and Export Issues , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , Problem

Product

SAP SuccessFactors HCM Suite all versions