SAP Knowledge Base Article - Public

3422076 - onChange rule is not working on dependents global information

Symptom

An onChange rule is configured in a field of Manage Business Configuration<globalInfo<globalInfo_XXX, however this rule does not work as expected when adding global information for employee dependent.

Environment

SAP SuccessFactors Employee Central

  • Global Information
  • Dependents

Reproducing the Issue

  1. Login instance
  2. Go to add a depedent for any employee
  3. Click "Edit Details" button
  4. Then click "Add Global Information" button
  5. Choose the country
  6. Change the field that has onChange rule 
  7. The onChange rule seems to be triggered, but no rule trace recorded in Business Rule Execution Log, and no actions done according to rule settings.

Resolution

This is a known limitation, if modifications are required, please refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products  to raise your requirement in order to help us provide better services for you.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

country-specific, globalInfo, globalInfo_ , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions