Symptom
You want to delete Account Hierarchy but see there is no option to do so on the UI.
Environment
SAP Sales Cloud Version 2
Reproducing the Issue
- Open up your Sales Cloud solution.
- Open the Navigation Menu on top left and search for Account Hierarchy.
- In this screen, you will see there is no option to delete Account Hierarchy.
Cause
This feature was not supported previously but has since been introduced.
Resolution
You will now see Delete Icons in the UI so you can remove accounts from the Account Hierarchy.
Keywords
Account, Hierarchy, Remove, Delete, Deletion, , KBA , CEC-CRM-ACH , Account Hierarchy , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0