Symptom
- An Application Error issue when submitting a Custom Task when the custom task has been completed before restarting.
- However, on deleting the user's data from the object in "Manage Data" resolves the error.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Search Candidate in the Onboarding Dashboard.
- Initiate the Hiring Manager Checklist Custom Task.
- Complete the required fields with * and submit the Custom Task.
- Application Error Message Appear "There was an application error."
Cause
Known issue.
Resolution
- Issue will be resolved in the 2405 release, you can test this is the demo system from the 1st of march.
- if you have further queries please raise a ticket with Support.
Workaround
- To remove the error to submit successfully go to Manage Data.
- Search for the Onboarding Hiring Manager.
- Select "Onboarding Hiring Manager Checklist New."
- Delete manager in step one Data from it.
- Able to submit the task again successfully.
Keywords
PrintExceptionInfoUtil, custom tasks, Manage Data, OBX, Tasks, Maintain, Onboarding, and, Offboarding, Application Error. OBX-28919 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Known Error
Product
SAP SuccessFactors Onboarding 2311