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SAP Knowledge Base Article - PreviewSymptom
Candidates are trying to complete the compliance step for the Super form in Onboarding, but when they enter the member account number it does not allow them to enter instead, it throws the following error:
Your Member Account Number: Please enter 9 alphanumeric characters or 16 digits
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2311
Keywords
Onboarding, obx, Please, enter, 9, alphanumeric, characters, or, 16, digits, Member, Account, Number, SAF, Super, Form, Australia, Compliance, Annuation, Superannuation , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
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