SAP Knowledge Base Article - Preview

3422267 - Australia Super Form throws an error when entering Member Account Number - Onboarding

Symptom

Candidates are trying to complete the compliance step for the Super form in Onboarding, but when they enter the member account number it does not allow them to enter instead, it throws the following error: 

Your Member Account Number: Please enter 9 alphanumeric characters or 16 digits


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2311

Keywords

Onboarding, obx, Please, enter, 9, alphanumeric, characters, or, 16, digits, Member, Account, Number, SAF, Super, Form, Australia, Compliance, Annuation, Superannuation , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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