SAP Knowledge Base Article - Public

3422268 - Exchange Rates are not Visible

Symptom

A team member has performed changes / updates within the Exchange Rates and you are not able to see these changes. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Select Edit Exchange Rates from the Common Tasks.
  3. You are not able to see the changes or newer updates.

And the following warning shows:
Different user and system time zone. Check that the date/time conversion from user to system time zone does not lead to a date change. SAP recommends to use a user having system time zone. User time zone (UTC-05:00) Eastern Time (New York, Quebec), system time zone (UTC+00:00) Burkina Faso, Bouvet Islands, Cote d'Ivoire, West Sahara, Ghana, Greenland, Gambia, Guinea, Guinea-Bissau, Heard/McDon.Isl, Brit.Ind.Oc.Ter, Iceland. 

Resolution

In order to see the changes performed, please change the logged on user's time zone to match the time zone of the user who performed such change.

  1. Click on the user icon (top right).
  2. Select My Settings.
  3. Change the Time Zone.
  4. Click Save and Close.
  5. Log off and log in again.

Now you will be able to view the changes performed.

See Also

2150175 - Warning / Information Message While Accessing Exchange Rate Screen

Keywords

Exchange Rates, Invisible, View, Update, Changes, Different user and system time zone, Check that the date/time conversion from user to system time zone does not lead to a date change, SAP recommends to use a user having system time zone , KBA , SRD-FIN-GL , General Ledger , Problem

Product

SAP Business ByDesign all versions