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3422322 - SYSAM : Cannot find license file

Symptom

  • A SYSAM enabled product does not start or starts in grace mode
  • The example provided is from an ASE instance, but can be seen on any SYSAM enabled product:

    SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
    SySAM: Cannot find license file.
    SySAM:  The license files (or license server system network addresses) attempted are listed below.
    SySAM: License feature name:  ASE_CORE
    SySAM: License filename:      /sybase/SID/SYSAM-2_0/licenses
    SySAM: License search path:  /sybase/SID/SYSAM-2_0/licenses
    SySAM: FlexNet Licensing error:-1,359.  System Error: 2 "No such file or directory"


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Environment

  • SYSAM enabled (Sybase) product including:
    • SAP Adaptive Server Enterprise (ASE)
    • SAP IQ
    • SAP Replication Server (SRS)

Product

SAP Adaptive Server Enterprise all versions

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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