Symptom
- Information Steward's URL returns blank page after upgrade
- In CMC, server are up and running
- When trying to access Information Steward via default URL, same blank page appears both with port 8080 and 8443. (http://<server>:8080/BOE/InfoSteward)
- In CCM, Manage Servers tab, everything is up and running, licence keys are appropriate
- In Stderr Tomcat log Kerberos authentication logs are visible, which means LDAP is configured
- When you open the URL from a computer that's not the CMS server, there's no pop-up, but when you open it from inside the CMS server machine, a pop-up for Windows Authentication appears
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Environment
SAP Information Steward: 4.x
Product
SAP Information Steward 4.2 ; SAP Information Steward 4.3
Keywords
Information Steward, blank page, URL, upgrade, Windows Authentication, war files, DS, BODS, SSO , KBA , EIM-IS-SVR , Information Steward - Administration/Server , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , Problem
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