SAP Knowledge Base Article - Preview

3422347 - Information Steward's URL returns blank page after upgrade - SAP Information Steward 4.x

Symptom

  • Information Steward's URL returns blank page after upgrade
  • In CMC, server are up and running
  • When trying to access Information Steward via default URL, same blank page appears both with port 8080 and 8443. (http://<server>:8080/BOE/InfoSteward)
  • In CCM, Manage Servers tab, everything is up and running, licence keys are appropriate
  • In Stderr Tomcat log Kerberos authentication logs are visible, which means LDAP is configured
  • When you open the URL from a computer that's not the CMS server, there's no pop-up, but when you open it from inside the CMS server machine, a pop-up for Windows Authentication appears


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Environment

SAP Information Steward: 4.x

Product

SAP Information Steward 4.2 ; SAP Information Steward 4.3

Keywords

Information Steward, blank page, URL, upgrade, Windows Authentication, war files, DS, BODS, SSO , KBA , EIM-IS-SVR , Information Steward - Administration/Server , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , Problem

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