SAP Knowledge Base Article - Public

3422357 - Manage DocuSign envelopes Signer Email - Onboarding

Symptom

Why the signer email informed in 'Manage DocuSign Envelopes' is different than the recipient email (used in notifications)?

Environment

SAP SuccessFactors Onboarding

Resolution

The email that appears in 'Manage DocuSign Envelopes' is used to identify the profile of the signer. Therefore, the email that will appear on the card is the same as the one provided in the Employee profile.

Keywords

Onboarding, obx, DocuSign, email, e-mail, notification, notifications, document, form, signed, signer, signature , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To

Product

SAP SuccessFactors Onboarding all versions