Symptom
Why the signer email informed in 'Manage DocuSign Envelopes' is different than the recipient email (used in notifications)?
Environment
SAP SuccessFactors Onboarding
Resolution
The email that appears in 'Manage DocuSign Envelopes' is used to identify the profile of the signer. Therefore, the email that will appear on the card is the same as the one provided in the Employee profile.
Keywords
Onboarding, obx, DocuSign, email, e-mail, notification, notifications, document, form, signed, signer, signature , KBA , LOD-SF-OBX-DSN , Docusign Integration , How To
Product
SAP SuccessFactors Onboarding all versions