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SAP Knowledge Base Article - PreviewSymptom
Error when enter the CMS credentials on the installer
"Either the remote CMS cannot be reached or the logon credentials are incorrect INS000013"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP BusinessObjects Business Intelligence Platform (BI) 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
INS00013, error upgrade, can't connect CMS, logon credentials are incorrect, CMS cannot be reached , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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