SAP Knowledge Base Article - Public

3422504 - Error when accessing the offboarding dashboard - Onboarding

Symptom

Error message when accessing the offboarding dashboard: 

[COE0021]Invalid property names: ONB2Process/toCustomTasks. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into the system
  2. Go to the offboarding dashboard in the home page drop down and the error will be displayed.

Cause

Onboarding is not enabled on Provisioning.

Resolution

This error is occurring because you are using Offboarding only, to fix this you should enable the Onboarding switch.

No need to implement the Onboarding, just enable the switch.

Keywords

Offboarding, termination, dashboard, COE0021, custom, tasks, Invalid, property, names , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions