3422613 - SAC tenant logon stuck at default IdP page, cannot logon to SAC tenant

• SAC logon stuck in default IdP page, for example https://<tenant>.authentication.eu10.hana.ondemand.com/login
• SAC logon page cannot direct to custom IdP logon page
• SAC fail to redirect to custom IdP logon page
• Cannot logon to SAC tenant

• SAP Analytics Cloud 1.0 (SAC)

1. Open SAC URL in browser. For example https://<>.eu10.sapanalytics.cloud/
2. "Welcome to <tenant name>!" displayed while stay in https://<tenant>.authentication.eu10.hana.ondemand.com/login. Cannot redirect to custom IdP page.

Check the http trace while logon. Status Code: "302 Found" is displayed in Request URL: https://<>.authentication.eu10.hana.ondemand.com/oauth/authorize?response_type=code&client_id=xxxxxxxx%2Fsso%2Flogin%2Fcallback

There is some change done in IdP server / service. So the metadata file in IdP admin is outdated. 

Upload new metadata file in IdP admin tool to update the change in IdP server.

Follow 

https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/8eba80371d744a3abe145583d707d81a.html?q=idp%20administration%20tool

From Step 1 -4 and Step 6. (Optional) Upload new metadata for the current custom identity provider. 

KBA , LOD-ANA-ADM , SAC Administration , LOD-ANA-AUT , SAC Authentication / Login , Problem