SAP Knowledge Base Article - Public

3422739 - Connector error for Custom field indicating it "is configured for multiple fields"

Symptom

Following error message appears within the Error Logs for SF User Connector or User Connector when mapping to Custom field in LMS (in the example below the Custom Field is CUSTOM10):

CUSTOM10 is configured for multiple fields. Please use copy field mapping for this purpose.

Environment

SF SuccessFactors Learning

Cause

In this example Custom field 10 was not updated because this is an SPD field. Safeguards are now added to prevent Sensitive Personal Data (SPD) in SAP SuccessFactors from syncing to or being stored in Learning custom fields. 

Resolution

SPD stands for Sensitive Data Safeguards. Safeguards are now added to prevent Sensitive Personal Data (SPD) in SAP SuccessFactors from syncing to or being stored in Learning custom fields. Currently, if custom fields are mapped to SPD fields in SAP SuccessFactors Learning, a designated administrator or group of administrators are notified. And when the SAP SuccessFactors User Connector or User Sync is run, no new data is saved, and the existing data is deleted after seven days.

You can add notification email addresses in the Administration UI under the configuration 'sensitivePrivateDataContactEmail' in the configuration file found at System Administration > Configuration > System Configuration > BIZX. Otherwise, these notifications will only be recorded in the SAP SuccessFactors User Connector logs.

Keywords

SPD, Sensitive Data Safeguards, Connector, Connector error, Custom fields, 'sensitivePrivateDataContactEmail' , KBA , LOD-SF-LMS-CON , Connectors , How To

Product

SAP SuccessFactors Learning all versions