Symptom
Groupware synchronization was disabled due to one of the errors below:
- Unauthorized: Check authorization restriction for user Individual Customer Service.
- "SAP Sales Cloud operation failed. (Error occurred while fetching the data Error: 3 INVALID_ARGUMENT: SearchMetadataConsumeService: invalid entity, no metadata found for entity sap.crm.md.individualcustomerservice.entity.individualCustomer on tenant ABC)".
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Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Sync, Individual Customer, SAP Sales Cloud operation failed, Groupware, Outlook, Synchronization, Metadata , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To
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