SAP Knowledge Base Article - Preview

3422840 - System Monitoring not send alert by e-mail even all configuration is correct

Symptom

You are working with SAP Solution Manager System Monitoring (or other monitoring workcenters) and you notice notifications are not sent via email, even the alert is generated.

Checking the Alert in Alert Inbox, when clicking on "show action log" button it shows info message No action taken for selected alert

From SLG1, you observe below logs under Object E2E_ALERTING / Subobject INBOX

Auto-notification failed
alerts notified automatically


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-MON-ALR-CLC , Alert Calculation Engine , Problem

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