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SAP Knowledge Base Article - PublicSymptom
Is Outlook Client Side integration supported in SAP Sales and Service Cloud v2?
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Resolution
SAP Sales and Service Cloud v2 do not support client side groupware integration, only Server Side Integration.
See Also
Keywords
Outlook, Groupware, Addin, Add-in, Server side, Client Side, Integration , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Product Enhancement
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
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