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SAP Knowledge Base Article - PublicSymptom
Is Outlook Client Side integration supported in SAP Sales and Service Cloud v2?
Environment
SAP Sales Cloud v2
Resolution
SAP Sales and Service Cloud v2 do not support client side groupware integration, only Server Side Integration.
See Also
Keywords
Outlook, Groupware, Addin, Add-in, Server side, Client Side, Integration , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Product Enhancement
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
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