SAP Knowledge Base Article - Public

3422935 - Open in New Tab/Window does not work for Applications added to Work Zone Menu

Symptom

  • Unable to open the Application/Tile in new tab/window
  • The homepage keeps reloading and the theme does not load when trying to open Application in a new tab/window

Environment

SAP SuccessFactors Work Zone

Reproducing the Issue

  1. Go to Menu Editor
  2. Click on 'Application'
  3. Right Click > Open in New Tab/Window on that Application menu item
    Result: it just loads the WZ Home page instead of the application
  4. Left Click to open in same tab
    Result: it works

Cause

Current this feature is not supported in Tile widget which is rendered by the UI Card.

Resolution

This is known limitation. Since the Application is from Portal, we cannot get the correct URL for the Application. Once the Application is clicked, DWS will send message to Portal to execute the navigation. The navigation is performed by the JavaScript code, which cannot be executed by right click.

Keywords

known issue, workzone, app, wz, expected behavior, tile, widget, application URL, DWS-10189 , KBA , LOD-SF-SWZ-UX , General User Interface Issues , How To

Product

SAP SuccessFactors Work Zone 1.0