SAP Knowledge Base Article - Public

3422961 - Onboarding - Date Format in I-9 Form

Symptom

The date format is being displayed incorrectly.

It is expected to have two digits for the month: mm/dd/yyyy.

However, it is showing only one: m/dd/yyyy.

Environment

SAP SuccessFactors Onboarding

Cause

Misconfiguration in DocuSign

Resolution

Please check the check the date format in DocuSign account settings and update the settings to the required format and try again

See Also

Time and Date Settings for Your Account 

Keywords

Onboarding, obx, date, format, I-9, form, wrong, incorrect, month,digit, DocuSign, signature , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem

Product

SAP SuccessFactors Onboarding all versions