SAP Knowledge Base Article - Public

3423027 - Private Library Folder can be seen by other users

Symptom

Users not included in the Private Library Folder access are able to access the folder and its content.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Library workcenter 
  2. Select folder ABC (ABC represents the folder ID)
  3. Click "More > Manage Access"
  4. Define the folder access by Sales Data, Employees, Accounts or Territories.

User XXX outside the access group defined above can see the Private Library Folder.

Cause

The User XXX has Unrestricted Read and Write Access assigned for Library WoC. Therefore they will be able to view and edit all the folders/files.

The Unrestricted Access will overwrite any Private Library Folder shared to a specific group or employees.

Resolution

Please review the Access Restrictions assigned to user XXX:

  1. Go to Administrator > Business Users
  2. Search for the User XXX 
  3. Click Edit > Select Access Rights
  4. Go to Access Restriction Tab > Library workcenter
  5. User XXX has Unrestricted Read and Write Access assigned.

See Also

KBA 3214326 - Unable to Manage Library Access

Keywords

Library, Manage Access, Folder, Access Restriction, Private Library Folder , KBA , LOD-CRM-BF-ATT , Attachments , SRD-CC-IAM , Identity & Access Management , Problem

Product

SAP Cloud for Customer core applications 2311