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3423072 - Error message "Acct & &: Stmnt & opening bal.is not the same as stmnt & closing bal."

Symptom

The error message "Acct & &: Stmnt & opening bal.is not the same as stmnt & closing bal." appears in app Manage Bank Messages, when the first bank statement payload from bank at the beginning of a new year is received. This error may appear in different house banks where the last bank statement number from the previous year is not the largest.

For example, in the picture below, the last bank statement number is 43 on November 2nd, 2023, but the largest bank statement number is 1294 on August 31st, 2023. The error "Acct & &: Stmnt 202400001 opening bal.is not the same as stmnt 202301294 closing bal." appears when the first bank statement payload from bank in 2024 is received.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP S/4HANA Cloud

Keywords

opening balance, closing balance, next year, first bank statement, year change , KBA , FI-BL-PT-BA-2CL , bank statement (Public Cloud) , Problem

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