SAP Knowledge Base Article - Public

3423105 - Dependent block is not visible in People Profile

Symptom

Dependent Portlet is not visible in the People profile.

Environment

 SAP SuccessFactors Employee Central - Dependents Management

Reproducing the Issue

  1.  Navigate to employee profile.
  2.  Dependent's portlet is not visible in the profile.

Resolution

The Dependent feature should be enabled in the following order: 

  1. Enable Dependent Management in Manage Employee Central Settings.
  2. Enable personRelationshipInfo (Label: Dependents) in Manage Business Configuration.
  3. Grant permissions in Manage Permission Roles -> Employee Central Effective Dated Entities -> Dependents.
  4. Add Dependents block in Configure People Profile.

If the Dependents block is yet not visible, then run the "Refresh RBP Permission" Configuration in provisioning.

Remember: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Product Support.

See Also

Refreshing RBP after Changes in Provisioning Configuration | SAP Help Portal

Keywords

RBP refresh, Dependent Management, personRelationshipInfo, permission roles, visibility, RBP, Manage Employee central, Dependents, Employee Central Effective Dated Entities, Configure people profile, block, Provisioning , KBA , LOD-SF-EC-DPD , Dependents Management , How To

Product

SAP SuccessFactors Employee Central 2505 ; SAP SuccessFactors HCM Core all versions