3423105 - Dependent block is not visible in People Profile

Dependent Management is enabled in Manage Employee Central Settings and Dependent block is enabled in Configure People Profile, however, dependent block is not visible in People Profile, and it could not be found in Manage Permission Roles as well.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 SAP SuccessFactors Employee Central

• Dependents

1. Enable personRelationshipInfo (Label: Dependents) in Manage Business Configuration
2. Add Dependents block in Configure People Profile
3. Enable Dependent Management in Manage Employee Central Settings
4. Navigate to any employee's people profile, the Dependents block is not visible
5. Navigate to Manage Permission Roles, the Dependents related permissions could not be found under Employee Central Effective Dated Entities

The dependent feature is enabled in a wrong order.

The correct order is: 

1. Enable Dependent Management in Manage Employee Central Settings
2. Enable personRelationshipInfo (Label: Dependents) in Manage Business Configuration
3. Grand permissions in Manage Permission Roles<Employee Central Effective Dated Entities<Dependents
4. Add Dependents block in Configure People Profile

Refresh RBP Permission Configuration in provisioning.

Remember: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Product Support.

Refreshing RBP after Changes in Provisioning Configuration | SAP Help Portal

2563383 - Dependents Portlet Missing from the Employee's Profile

RBP refresh, Dependent Management, personRelationships, permission roles. , KBA , LOD-SF-EC-DPD , Dependents Management , How To

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions