Symptom
Email notification for import/export jobs failure is not sent to all users when the toggle is enabled and users has the model access.
Environment
SAP Analytics Cloud 2023.21.6
Reproducing the Issue
- Login to SAC.
- Open a model > Data management.
- Enable the toggle "notify me of refresh failures by email"
- Check that other recipient does not receive the email who also has the model access.
Cause
This is by behaviour design.
Resolution
This is by behaviour design.
- The other users who also has the access to the model need to enable the toggle separately then only those users will get the email notification.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, Data Management, Email notification for model. , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0