SAP Knowledge Base Article - Public

3423220 - Email Notification is not sent to every users when an import/export jobs fails in SAP Analytics Cloud

Symptom

Email notification for import/export jobs failure is not sent to all users when the toggle is enabled and users has the model access.

Environment

SAP Analytics Cloud 2023.21.6

Reproducing the Issue

  1. Login to SAC.
  2. Open a model > Data management.
  3. Enable the toggle "notify me of refresh failures by email"
  4. Check that other recipient does not receive the email who also has the model access.

Cause

This is by behaviour design.

Resolution

This is by behaviour design.

  • The other users who also has the access to the model need to enable the toggle separately then only those users will get the email notification.

See Also

Keywords

SAP Analytics Cloud, Data Management, Email notification for model. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0