SAP Knowledge Base Article - Public

3423220 - Email Notifications were not sent to all users when an import/export job failed in SAP Analytics Cloud

Symptom

Email notifications for a failure import/export job were not sent to all users when the toggle had been enabled.

Environment

SAP Analytics Cloud 2023.21.6

Reproducing the Issue

  1. Login to SAC.
  2. Open a model > Data management.
  3. Enable the toggle "notify me of refresh failures by email".
  4. Some recipients did not receive the email although having the model access.

Cause

This is by-design.

Resolution

This is by-design.

  • The other users who also have the access to the model need to enable the toggle individually.

See Also

Keywords

SAP Analytics Cloud, Data Management, Email notification for model. , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0