SAP Knowledge Base Article - Public

3423229 - Incorrect value diplayed in case of deactivated values of list type extension field


While viewing/editing an extension field of list type having Code + value (in which the value is deactivated) Only Code is displayed in these extension fields. (descriptions/values do not appear)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Cloud for Customer

Reproducing the Issue

1. Login to C4C.

2. Navigate to the view containing the extension field (code + value field).

3. Get into adaptation mode.

4.  Select the field and Click on edit ("131 - Reading" in this case).

5. Click on "deactivate" and save.

6. End adaptation mode. 

7. Now go back the view, you will notice only code appears in the drop down (only "131" appears and not "reading").


This is an expected system behavior and deactivated values of List type fields are designed to behave in this way.


Code, value, Deactivated, list type Extension fields , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem


SAP Cloud for Customer core applications all versions


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