SAP Knowledge Base Article - Public

3423327 - Scheduled job failed logs had disappeared

Symptom

Scheduled FTP job logs are not showing in the Monitor job.

Environment

SAP SuccessFactors HXM Core 2311

Reproducing the Issue

  • Login to the Instance
  • Navigate to Monitor job 
  • Search for the scheduled FTP job 

Cause

To protect your data and privacy, historical data shouldn’t be stored any longer than is required. Once the required retention time has passed, data should be purged.

Hence this is an expected behavior.

Resolution

Job requests whose effective date range expired longer than a certain time period will be purged.

  • For a one-time job, if the start date is 6 months ago, the job is purged .
  • For a recurring job, if the end date is 6 months ago, the job is purged .
  • For an FTP job of deleted status, if the effective date is 1 month ago, the job is purged.

See Also

https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/f7be98f2aa7a4997be1bc122e8cfe7fb/ade5db94f348436984d1c1254640897f.html?state=DRAFT

Keywords

KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , Bug Filed

Product

SAP SuccessFactors HXM Core 2311