SAP Knowledge Base Article - Public

3423412 - URL Mashup Is Not Visible In Offline Mode

Symptom

You have created an Embedded Component with an URL mashup embedded to it, however when you go offline the mashup is not visible, even with the offline OCM binding.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Sync and go offline.
2. Just as example, go to Visits work center then Visits work center view. 
3. Open Any Visits.
4. Click on Sales Order tab.
5. You are not able to see the URL mashup.

Cause

This is the system expected behavior.

Resolution

The mashup of type "URL" is not downloaded to offline as the assumption is that if the user works in offline-mode there is no network connectivity and the URL mashup would not work anyways.

Keywords

Mashup; Offline; URL; Binding; OCM; Appearing; Showing; Missing , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2311