3423425 - Employee with User Type "Onboardee" instead of "Employee" is not being sync in IAS integrations - Onboarding

An IAS integration for a SAP application is not receiving the candidate's data because, in the table 'Table_USER_ACCOUNT" (Data Inspector), the User Type is 'onboardee', but it should be 'employee'. 

The user status in Table_USERS_SYSINFO  is 't'

The candidate was purged. 

SAP SuccessFactors Onboarding

1. Go to Data Inspector 
2. Select the table 'Table_USER_ACCOUNT'
3. Search for the Employee's username 
4. See the User Type as "Onboardee"
5. See the Extension status as "2" indicating pending tasks in Onboarding end
6. Go to Data Inspector
7. Select the table "Table_USERS_SYSINFO" 
8. Search for the username 
9. See the User Status as "t" indicating that is no more a candidate

The Data Inspector > Table_USER_ACCOUNT > Extension status, it is indicated as '2'. This value means that there is one or more pending Onboarding tasks for this candidate.

If the candidate was purged before to complete all tasks, the job that is supposed to convert the candidates into employees cannot run, and the conversion does not happen. 

A script is necessary to correct the data. Please raise an incident to support

Support Engineers: See internal notes

Onboarding, obx, table, Table_USER_ACCOUNT, Table_USERS_SYSINFO, status, type, onboardee, employee, 2, hire, candidate, converted , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem