Symptom
- Scenario 1:
- An IAS integration for a SAP application is not receiving the candidate's data because, in the table 'Table_USER_ACCOUNT" (Data Inspector), the User Type is 'onboardee', but it should be 'employee'.
- The user status in Table_USERS_SYSINFO is 't'.
- The candidate was purged.
- Scenario 2:
- An IAS integration for a SAP application is not receiving the candidate's data because, in the table 'Table_USER_ACCOUNT" (Data Inspector), the Extension status is equals to "2"(Pending), but it should be '0'.
- The user status in Table_USERS_SYSINFO is 't'.
- After making the wrong choice regarding the rehire method, the candidates were purged and then rehired.
Read more...
Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Onboarding, obx, table, Table_USER_ACCOUNT, Table_USERS_SYSINFO, status, type, onboardee, employee, 2, hire, candidate, converted , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview