SAP Knowledge Base Article - Public

3423438 - Error message "Error saving cart"

Symptom

"Error saving cart" error message when modifying quote information.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Open a quote
  2. Make any changes
  3. Save the quote
  4. Error is displayed.

Resolution

Case should be submitted to SAP CPQ Support Team containing tenant URL, steps to reproduce and proxy access.

Keywords

error, saving, quote, configuration, cart, item, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2024