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SAP Knowledge Base Article - PreviewSymptom
You are unable to add Sub Cases to a Case, via Related Entities facet. The feature is also not available via Adaptation.
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Environment
Cloud for Service V2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Sub Ticket; Link; Main Case; , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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