Symptom
This KBA will detail the behaviour of the token [[SENDER]].
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Add the token [[SENDER]] to a recruiting email template for adhoc, trigger, or system emails.
- Trigger the respective email.
Cause
Emails will be sent with the token [[SENDER]] being filled by the actual user triggering the email.
Resolution
The behaviour for the token is detailed:
- For ad-Hoc emails the logged in user or the user who is proxying that gets their name used in the token in the sent email.
- For emails that rely on a job to send the email, such disqualified candidate email delay job, the token will use the Job Owner as the sender for the token.
From the Guide Available Tokens for Configuring Recruiting Email Templates
[[SENDER]]: Name of the user performing the action that causes the email to be sent.
See Also
Available Tokens for Configuring Recruiting Email Templates
2676541 - Manage Recruiting Email Templates
Keywords
SENDER, token, name, first, last, correspondence, mail , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To