SAP Knowledge Base Article - Preview

3423499 - Canvas report is not working while the BizX domain has been migrated to Common Super Domain URL

Symptom

While customer instance's BizX domain have been migrated to ‘Common Super Domain’, for example, they are using the new CSD URL: https://hcm-cn10-preview.hr.sapcloud.cn

Canvas Reports cannot be executed and the user gets the following error:
"analytics xx .sapsf.eu redirected you too many times"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
      •  Online Report Designer -  Canvas Reporting

Product

SAP SuccessFactors HCM Suite 2405

Keywords

canvas, redirected, WFA, analytics xx .sapsf.eu redirected you too many times , KBA , LOD-SF-ANA-RCT-CAN , Report - Canvas , LOD-SF-PLT-CSD , Common Super Domain for SuccessFactors , LOD-SF-ANA-PRV , Provisioning Changes , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , How To

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