SAP Knowledge Base Article - Preview

3423514 - Failed to Cancel Onboarding and Deactivate a Candidate - Onboarding

Symptom

  • An error is being received when trying to cancel an Onboarding for a candidate.
  • Error Message: [COE0018] deactivating external user XXXX failed.
  • In Integration Center, try to change the status from 'e' to 'd' and it is being completed with errors.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2311

Keywords

Cancel Onboarding, Load external user failed. The status is: -40 with the index 0, Deactivate user, Gender, Upgrade Center, Enhancement to Gender Values – Inclusion of Additional Gender Values, [COE0018], Onboarding, OBX, ONB2 , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

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