3423540 - Decommission a C4C Tenant

Customer can delete or decommission both test and productive C4C tenants.

SAP Cloud for Customer.

Go to Service Control Center  Systems view  Choose Active Systems and select the test tenant that you want to decommission.

Click the Request Termination button.

After having confirmed a termination date, the system status in the systems view will be changed for this system to Termination Requested.

As soon as you have confirmed the termination date, you will be able to request a new test system using Request System.

Note : 

If you cannot request for a new tenant because the allowed number of tenants has been reached, you must first remove the test tenants.

Test tenants in maintenance mode do not count towards tenant availability and therefore can be ignored.

The deletion of productive systems from service control center work center is not possible. In such circumstances, raise an incident with customer support.

If you have deployed the SCIM iflows in CPI, please check whether you can now remove them as they are no longer necessary.

Decommission Tenant, C4C Tenant , KBA , LOD-CRM-ADM , Administration UI , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions